The Intake Worker holds the key position in greeting and directing clients and visitors; and is responsible for the
operation and functionality of the Resource Room. Must maintain a positive, reliable, and competent demeanor with
the ability to multi-task and provide excellent service. The Intake Worker maintains excellent communication and
organizational skills with the ability to work closely with the Clients, Receptionist, Support and Financial Services
Advisor (SFSA), Social Worker, SCEIS Supervisor, and all other members of the department and organization.

The Intake Worker is responsible for the assessment of a new applicant’s eligibility for Income Support (IS) Benefits and
issues financial assistance according to client type and eligibility at the Intake level in accordance with Alberta
Works Income Support Policy and Procedures

Please read: Intake Worker – SCEIS JP